Montachusett Regional Transit Authority
Brokerage Division contact information
ADDRESS
100 Main Street, Fitchburg, MA 01420.
TOLL-FREE (STATE)
800-854-9928
866-834-9991
866-834-9992
PHONE
978-353-0333
TTY / TDD
1-800-789-0577
FAX
978-343-0339
OFFICE HOURS
Monday – Friday
7:00 AM to 7:00 PM
To reach our MassHealth Transportation
After you choose a language from the main phone menu, you have the following options for MassHealth:
- To access MART’s automated trip review, please press 1.
- To schedule your transportation through a Call Center representative, please press 2.
- If you would like to file a complaint through our Quality Assurance department regarding your service, please press 3.
Call-Center Representatives can assist you in English, Spanish, or Russian. Other languages can be accommodated through a 3rd party language assistance line.
MART Directory
Contact information of various brokerage departments
Brokerage Management
978-353-0333
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Executive Director of Brokerage
Stephen Oldfield, x2849
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Director of BrokerageRebecca Badgley, x2828
Department Manager Contacts
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Program ManagementFatima Rivera, x2808
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Call CenterNicole Wislocki, x2873
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Accounts Payable(we pay you)
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Quality AssuranceJoanne Kreidler-Norris, x2879
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SchedulingTamara Shumovskaya, x2877
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Accounts Receivable
(you pay us)
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InspectionsRich Glavin, x2810
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Human ResourcesChastity Couvertier, 978-345-7711 X2271
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CommunicationsBonnie Mahoney, 978-345-7711 X2290