Contact

Montachusett Regional Transit Authority

Brokerage Division contact information

ADDRESS

100 Main Street, Fitchburg, MA 01420.

TOLL-FREE (STATE)

800-854-9928
866-834-9991
866-834-9992

PHONE

978-353-0333

TTY / TDD

1-800-789-0577

FAX

978-343-0339

OFFICE HOURS

Monday – Friday
7:00 AM to 7:00 PM

To reach our MassHealth Transportation

After you choose a language from the main phone menu, you have the following options for MassHealth:

  • To access MART’s automated trip review, please press 1.
  • To schedule your transportation through a Call Center representative, please press 2.
  • If you would like to file a complaint through our Quality Assurance department regarding your service, please press 3.

Call-Center Representatives can assist you in English, Spanish, or Russian. Other languages can be accommodated through a 3rd party language assistance line.

MART Directory

Contact information of various brokerage departments

Brokerage Management

978-353-0333

Department Manager Contacts