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Download the Rider App!

“To serve people by getting them where they need to go to lead their lives.”

  • Members

    Members can easily access trip information and book trips online. To access the portal, click on the ‘Schedule a Ride’ button below. If you need additional guidance or information, click on ‘More Information’.

    • bus-icon

      Book Trip

    • calendar-icon

      Review Trips

    • bus-icon

      Cancel Trip

  • Facilities

    Facilities can easily book trips online for members. To access the portal, click on the ‘Schedule a Ride’ button below. If you need additional guidance or information, click on ‘More Information’.

    • bus-icon

      Book Trip

    • calendar-icon

      Review Trips

    • bus-icon

      Cancel Trip

  • Vendors

    Transportation Providers can easily accept, cancel, and review trips online. To access the portal, click on the ‘Access Portal’ button below. If you need additional guidance or information, click on ‘More Information’.

    • bus-icon

      Accept Trips

    • calendar-icon

      Review Trips

    • bus-icon

      Cancel Trip

No more waiting on hold!
Try our CALL BACK feature.
Simply enter your name and phone number and we’ll call you back when it’s your turn. It’s a hassle-free option that lets you take care of your business while we take care of you.
CLICK HERE to request a CALL BACK

KNOW BEFORE YOU GO!
You can download a “Know Before You Go” fact sheet on what to expect from your transportation experience.

Chat with us online!
Click the chat icon on the bottom right of the web page to connect with a knowledgeable agent in real-time to schedule your ride, submit feedback, or receive technical assistance.

CLICK HERE to CHAT with us!

Your Input is Our Steering Wheel Towards Excellence

Your perspective is invaluable to us at the Montachusett Regional Transit Authority (MART). Your experiences and feedback are the cornerstone of our commitment to excellence in service. Help us enhance your journey with MART and our Transportation Partners by sharing your thoughts.

How to Participate:
  • Scan & Share: Simply use your smartphone to scan the QR code provided and step into our quick survey.
  • Click & Contribute: No scanner? No worries. CLICK HERE or enter http://tinyurl.com/HSTRIDES  into your browser.

We’re Listening: Your insights are instrumental in driving us forward. By contributing a few moments of your time, you’re not just sharing feedback; it is your platform to influence and inspire the future of our transportation services. Thank you for your valuable contribution.

Member News!

  • 04Jul

    Independence Day Holiday Closure

MART will be closed on Thursday, July 4th, 2024 in observance of Independence Day. We will resume our regular hours on Friday, July 5th, 2024. Due to the holiday closure, we anticipate a high call volume on Friday, July 5th so we encourage you to utilize our online tools or call in prior to the holiday to book trips and avoid wait times.
  • 15Oct

    Skip the Call, Get a Callback!

Pressed for time? Our new Online Callbacks have you covered. Say farewell to waiting on hold — opt for a callback instead! Submit a quick form on our website, and we'll connect with you at your convenience. This is just one more step in our journey to make your MART experience seamless and hassle-free. Try Online Callbacks today!
  • 15Oct

    Elevate Your Experience with Our Live Chat Support!

Say goodbye to wait times and hello to instant communications with our online chat feature. Seamlessly connecting you to our dedicated member services team, this tool is designed to make your interactions effortless. Have questions? Seeking support? Experience real-time assistance like never before. Get started today by simply clicking on the chat icon located on our website. Your convenience is our priority – begin chatting now!