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Download the Rider App!

“To serve people by getting them where they need to go to lead their lives.”

  • Members

    Members can easily access trip information and book trips online. To access the portal, click on the ‘Schedule a Ride’ button below. If you need additional guidance or information, click on ‘More Information’.

    • bus-icon

      Book Trip

    • calendar-icon

      Review Trips

    • bus-icon

      Cancel Trip

  • Facilities

    Facilities can easily book trips online for members. To access the portal, click on the ‘Schedule a Ride’ button below. If you need additional guidance or information, click on ‘More Information’.

    • bus-icon

      Book Trip

    • calendar-icon

      Review Trips

    • bus-icon

      Cancel Trip

  • Vendors

    Transportation Providers can easily accept, cancel, and review trips online. To access the portal, click on the ‘Access Portal’ button below. If you need additional guidance or information, click on ‘More Information’.

    • bus-icon

      Accept Trips

    • calendar-icon

      Review Trips

    • bus-icon

      Cancel Trip

No more waiting on hold!
Try our CALL BACK feature.
Simply enter your name and phone number and we’ll call you back when it’s your turn. It’s a hassle-free option that lets you take care of your business while we take care of you.
CLICK HERE to request a CALL BACK

KNOW BEFORE YOU GO!
You can download a “Know Before You Go” fact sheet on what to expect from your transportation experience.

Estimated Call Center Wait Time!
> 5 minutes

Chat with us online!
Click the chat icon on the bottom right of the web page to connect with a knowledgeable agent in real-time to schedule your ride, submit feedback, or receive technical assistance.

CLICK HERE to CHAT with us!

Member News!

  • 15Apr

    Patriots Day Closure – April 15th

MART will be closed on MONDAY, April 15th, 2024 in observation of Patriots' Day. We will resume normal business hours on TUESDAY, April 16th, 2024. To avoid potential wait times on April 16th, please consider using our online tools or calling in before the holiday weekend to book your trips.
  • 15Oct

    Skip the Call, Get a Callback!

Pressed for time? Our new Online Callbacks have you covered. Say farewell to waiting on hold — opt for a callback instead! Submit a quick form on our website, and we'll connect with you at your convenience. This is just one more step in our journey to make your MART experience seamless and hassle-free. Try Online Callbacks today!
  • 15Oct

    Elevate Your Experience with Our Live Chat Support!

Say goodbye to wait times and hello to instant communications with our online chat feature. Seamlessly connecting you to our dedicated member services team, this tool is designed to make your interactions effortless. Have questions? Seeking support? Experience real-time assistance like never before. Get started today by simply clicking on the chat icon located on our website. Your convenience is our priority – begin chatting now!