Download the Rider App!
“To serve people by getting them where they need to go to lead their lives.”
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Members
Members can easily access trip information and book trips online. To access the portal, click on the ‘Schedule a Ride’ button below. If you need additional guidance or information, click on ‘More Information’.
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Book Trip
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Review Trips
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Cancel Trip
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Facilities
Facilities can easily book trips online for members. To access the portal, click on the ‘Schedule a Ride’ button below. If you need additional guidance or information, click on ‘More Information’.
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Book Trip
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Review Trips
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Cancel Trip
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Vendors
Transportation Providers can easily accept, cancel, and review trips online. To access the portal, click on the ‘Access Portal’ button below. If you need additional guidance or information, click on ‘More Information’.
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Accept Trips
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Review Trips
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Cancel Trip
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No more waiting on hold!
Try our CALL BACK feature.Simply enter your name and phone number and we’ll call you back when it’s your turn. It’s a hassle-free option that lets you take care of your business while we take care of you.
CLICK HERE to request a CALL BACK
KNOW BEFORE YOU GO!
You can download a “Know Before You Go” fact sheet on what to expect from your transportation experience.
Chat with us online!
Click the chat icon on the bottom right of the web page to connect with a knowledgeable agent in real-time to schedule your ride, submit feedback, or receive technical assistance.
CLICK HERE to CHAT with us!
Your Input is Our Steering Wheel Towards Excellence
Your perspective is invaluable to us at the Montachusett Regional Transit Authority (MART). Your experiences and feedback are the cornerstone of our commitment to excellence in service. Help us enhance your journey with MART and our Transportation Partners by sharing your thoughts.
How to Participate:
- Scan & Share: Simply use your smartphone to scan the QR code provided and step into our quick survey.
- Click & Contribute: No scanner? No worries. CLICK HERE or enter http://tinyurl.com/HSTRIDES into your browser.
We’re Listening: Your insights are instrumental in driving us forward. By contributing a few moments of your time, you’re not just sharing feedback; it is your platform to influence and inspire the future of our transportation services. Thank you for your valuable contribution.
Member News!
- 28Nov
Thanksgiving Closure 2024
- 01Nov
Exciting Telephony System Upgrade Coming Soon!
- 31Oct
Elevate Your Experience with Our Live Chat Support!