Job Details

Quality Assurance Agent

February 14, 2024

Are you looking for a career that allows you to make a difference in people’s lives every day? If so, Montachusett Regional Transit Authority (MART) may be the place for you!

As a Quality Assurance agent, you will play a key role in fulfilling MART’s mission to serve people by listening to and gathering critical member feedback. In a team setting, you will support MARTs’ brokerage operations by receiving feedback from members and take corrective actions to address transportation issues as well as ensuring MART’s contract compliance obligations are met. You will also address feedback from our pool of vendors.

We are looking for someone who:
– Is passionate about customer service
– Takes initiative
– Is a team player
– Is detail oriented
– Enjoys a fast-paced environment
– Ability to multi-task, prioritize, and manage time effectively.
– Is looking to grow within an established company

Please consider joining our team of diverse professionals at MART to acquire skills on the job and apply your learned knowledge to future roles and growth within our organization. Apply today!

For additional details, please click here to review the job description.

Interested applicants can submit a resume or contact